March 3, 2026
With the rise of generative AI and Agentic AI, we are moving from the Knowledge Age (which began roughly with the rise of enterprise systems and […]
February 24, 2026
Organizations are trapped in this catch-22 of continuous transformation, trying to find new and creative ways to maximize their cost:return ratio per worker. In our forthcoming […]
February 17, 2026
What if we asked you to hand P&L (profit and loss) control to your front-line teams? How comfortable do you feel with that? In my advisory […]
February 10, 2026
It’s much easier to spend millions on a piece of software to handle customer relationship management than it is to equip people with the motivation and […]
February 3, 2026
No one person can effectively manage the complexity of a growing population possessed with evolving technology and a diversity of needs. That statement isn’t cynical. It’s […]
January 30, 2026
It’s been a long January, and I decided to write a poem modelled on Rudyard Kipling’s “If” — a poem that lends itself to offer stoic advice in […]